VOD Operations Coordinator

London (Central), London (Greater)
10 Jul 2018
16 Jul 2018
Job Type

VOD Operations Coordinator

Camden Town
12 Month Fixed Term Contract
Reports to: VOD Operations Supervisor


As VOD Operations Coordinator you will be responsible for the delivery of media files to a number of clients both here in the UK and Internationally. You will be the first point of contact with clients for any issues relating to the VOD publishing process carried out by the VOD Operations department on behalf of a selection of VIMN channels played out in UK and Australia. You will also be responsible for the end to end delivery of content, including metadata and imagery to 3rd party clients in line with publishing deadlines. You must have a keen eye for detail whilst keeping a level head and delivering to tight deadlines. We are looking for a creative problem solver with a strong knowledge of Photoshop to help complement our existing team.


  • Work closely with VIMN Brands to ensure that content required for VOD publishing is available
  • Compile and distribute metadata requirements for each Platform to their set deadlines
  • Manage the delivery of programme materials to each of the various Platforms in the required format and ensure deadlines are met
  • Maintain regular communication with external Platforms and VIMN brand teams to ensure they are regularly updated on the status of deliveries and proactively manage any issues
  • Review operational workflows where necessary, in collaboration with other VOD co-ordinators, to continually improve efficiency and output
  • Be adaptable to work with the team to deliver against new VOD initiatives, whether that is new Platforms, schedules, commercial deals or development.
  • Keep up-to-date on evolving VOD Platforms
  • Liaise with content suppliers to attain accurate and timely documentation and help resolve any problems in supplying such documents
  • Create or compile imagery for each Platform as per their specifications
  • Any other tasks associated with VOD Operations that may arise as the Business evolves.


  • Prior relevant experience of VOD or content operations Co-ordinator level
  • Knowledge of Content Management Systems
  • Good knowledge of the evolving VOD environment and an informed view on future developments
  • An understanding of Viacom International organisational structure and operational processes is desirable
  • Passionate about TV and creating its future of non linear
  • Good Microsoft Office skills including in particular experience of Outlook, Excel and Word
  • Knowledge of Photoshop essential, knowledge of Final Cut Pro or Adobe Premiere desirable
  • An aptitude for systems and workflow processes
  • Keen attention to detail and high degree of accuracy
  • Planning and organisational ability
  • Excellent communication skills, both written and oral
  • Self-motivated and reliable
  • Able to take initiative and juggle conflicting priorities
  • Excellent influencing skills
  • Professional, proactive approach to work
  • Flexible approach to work and working hours
  • Ability to work under pressure and autonomously
  • Good team player

VIMN Core Competencies:

  • Is direct and honest in dealing with others
  • Treats all people with respect and fairness
  • Acts consistently with their words
  • Follows ethical business practices
  • Works effectively through job and organisation changes
  • Deals constructively with frustration and stress, maintaining a professional and positive manner

VIMN Values


At Viacom, we value and celebrate difference. We want to ensure that we fully represent the make-up of UK society in our workforce as well as bringing diverse perspectives to our business. We want to make sure Diversity and Inclusion are not just buzz words; we truly want to foster an authentic inclusive environment, where all employees feel that they can bring their whole selves to work. This should be embedded in our recruitment practices to ensure we hire the best talent and enrich our mix. So when you are hiring for your team, think outside the box, be open minded and champion difference.

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